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Ricoh · Color Multifunction

Ricoh MP C2004ex

20 ppm color MFP with Smart Operation Panel touchscreen and 2,300-sheet capacity. Fax is optional.

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Print speed
20 ppm color
Paper capacity
sheets
Duplex
Automatic Duplex
Connectivity
Bluetooth · USB · Wi-Fi · Ethernet
Get a quote Buy supplies Call (704) 741-0821
Free delivery 24-hr quote turnaround Authorized Ricoh reseller Lease or buy outright
In stock
Ricoh Ricoh MP C2004ex
Authorized Ricoh reseller Free shipping to 50 states 1-year manufacturer warranty Install guidance by phone 30-day return policy
Is this the right printer for you?

Who the Ricoh MP C2004ex is actually for

Most printer pages just tell you what a printer does. Here's the honest version: when this machine is the right choice, when it's fine, and when you should look at something else. We sell a lot of these for a reason, but the reason is not "every office."

Best fit

Pick this if...

  • You scan recurring documents — contracts, invoices, intake forms — and want one-touch workflow buttons.
  • You run a 5-15 person office printing 2,000-4,000 pages monthly.
  • You want 2,300-sheet input capacity so you're not refilling trays mid-week.
  • You need 1200x1200 dpi for crisp text on legal documents and proposals.
  • You already use mobile printing and want Wi-Fi, Ethernet, USB, and Bluetooth in one box.
Works fine

You'll be happy if...

  • It's fine if you don't need fax now but might add it later — the optional kit slots in.
  • It's fine if you print color occasionally rather than as the primary workload.
  • It's fine if you want headroom — the 10,000 monthly ceiling means bursty months won't break it.
  • It's fine if your IT team handles printer setup and the touchscreen workflow editor.
Look elsewhere

Skip this if...

  • Skip this if you assumed fax was included and your budget is fixed at the unit price.
  • Skip this if you need over 5,000 pages a month consistently.
  • Skip this if you want a basic 4-line LCD — you're paying extra for the Smart Panel here.
  • Skip this if you need advanced finishing like saddle-stitch booklet-making.
  • Skip this if your office only prints B&W; the color premium isn't worth it.
Full specifications

Every spec, no guessing

The Ricoh MP C2004ex is the upgraded sibling of the C2004 with the Smart Operation Panel — a 10.1-inch tablet-style touchscreen that lets staff build one-touch workflows for repetitive scan jobs. It runs 20 pages per minute color and black at 1200x1200 dpi, holds up to 2,300 sheets across trays, and covers print, copy, scan, and optional fax with Wi-Fi, Ethernet, USB, and Bluetooth. Best fit for small offices doing 2,000-3,000 monthly pages who care about scan workflows — think a real estate office that scans signed contracts to a folder every day, or a clinic that scans intake forms straight to the patient record system. The Smart Panel can chain scan-rotate-OCR-email into one button press, saving 30-60 seconds per job. The regret: the optional fax kit is sold separately, and a few buyers expected it in the box. The same goes for some advanced finishing accessories. Confirm exactly what's bundled in your quoted configuration before you order, and budget the fax kit separately if you need it day one.
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Print
Print technology Multifunction
Print speed (mono) Up to 20 pages per minute
Print speed (color) Up to 20 pages per minute
Duplex printing Automatic Duplex
Print resolution Up to 1,200 × 1,200 dpi
First page out < 5.4 seconds (B&W), 7.6 seconds (Color)
Copy & Scan
Capability Color Multifunction
Copy speed Up to 20 ppm copies per minute
Duplex copy / scan Automatic Duplex
Scanner type Automatic Reversing Document Feeder (ARDF)
Scan resolution (optical) Up to 1,200 × 1,200 dpi
Scan destinations
Paper
Paper capacity 0 sheets
Paper size
Automatic document feeder 100 sheets pages
Recommended monthly volume 3000 pages
Max monthly duty cycle 10,000 images/month
Connectivity
Wired Gigabit Ethernet (10/100/1000)
USB USB for charging, data transfer, and OTG support
Wireless Wi-Fi 802.11b/g/n/ac/ax
Bluetooth Bluetooth for wireless peripherals and audio devices
Display 10.1 inches
Physical & power
Form factor Workgroup
Usage class Small Office
Manufacturer Ricoh
Model Ricoh MP C2004ex
How you can buy this printer

Buy it, lease it, or just reorder supplies

Three ways to get this printer, each priced to match how you actually use it. Most small offices lease because toner and maintenance are bundled. If you know what you need, buy outright. If you already own one, just reorder supplies.

Buy outright
One-time payment · yours to keep
Custom quote
Free delivery · 1-yr warranty
  • Machine is yours the day it arrives
  • 4,500-page starter toner included
  • 1-year Ricoh manufacturer warranty
  • Install help by phone or remote session
  • Order your own toner when the starter runs out
Request purchase quote →
Most small offices
Lease & bundle
36- or 60-month term · toner included
Custom lease quote
Flexible terms · tailored to your volume
  • Printer + unlimited toner bundled
  • Maintenance and parts included
  • Upgrade to a bigger machine anytime
  • Typical lease payment is tax-deductible
  • One predictable monthly bill instead of surprise toner orders
Request lease quote →
Supplies only
Already own one? Just reorder.
Request pricing
Genuine Brother TN830 / TN830XL
  • Genuine Brother TN830 toner (standard yield, ~1,200 pages)
  • Genuine Brother TN830XL toner (high yield, ~4,500 pages)
  • Genuine Brother DR810 drum unit when it's time
  • Free shipping on qualifying orders
  • Auto-reorder option so you never run out mid-job
Order supplies →

Final lease rate depends on term length, credit profile, and bundled supplies. Outright purchase and supplies pricing varies with bundled warranty, install packages, and order volume. Request a quote for exact pricing.

Included with every order

What ships with the Ricoh MP C2004ex

The printer itself

Ricoh MP C2004ex in original Ricoh packaging. Workgroup form factor, roughly 23.1 x 27.3 x 35.9 inches

Starter toner

Includes a high-capacity starter supply, giving you about 3 to 6 months of use before you have to think about your next order.

Setup documentation

Ricoh quick-start card, power cord, USB cable (use Wi-Fi or Ethernet for multi-user), and a link to driver downloads.

Setup call (if you want it)

Book a 20-minute setup call with our team. We'll walk through network config, driver install, and first print. No extra cost, no sales pitch.

Supplies & consumables

Toner, yields, and what to actually reorder

The #1 question we get on this printer is "which toner do I buy?" Short answer: you have two cartridge options and a drum. Standard yield TN830 covers roughly 1,200 pages. High yield TN830XL covers roughly 4,500 pages and is the better value for most offices. Pick XL unless you print very little.

The drum unit (DR810) is separate and usually lasts 15,000 to 30,000 pages before it needs replacing. At a typical small office volume, expect to change it once every 2 to 4 years.

If you lease this printer through us, toner and drum are included. You never pay for supplies separately. That's usually the better deal once you add up real costs over 3 years.

TN830

Standard-yield toner

About 1,200 pages · fits all L2700 / L2750 / L2759 series

Quote
each
TN830XL

High-yield toner BEST VALUE

About 4,500 pages · recommended for most offices

Quote
each
DR810

Drum unit

15,000–30,000 pages · replace every 2–4 years · separate from toner

Quote
each
Request bulk supplies pricing →
0.0
★★★★★
Based on 0 verified customer reviews

Verified means the customer bought this exact model from us. We don't publish paid or incentivized reviews.

What customers actually say

The 5-star consensus: "it just works"

Small sample size, high signal. The 0 verified reviewers picked this model to replace older inkjets or aging Ricoh machines. Common threads in the feedback:

Five reviews is a small sample. Want to see hundreds of reviews across our whole catalog? We have a 5.0 average on Google across 1,240+ reviews and an A+ BBB rating. Linked below.

Better Business Bureau
A+ BBB rated
Accredited business
★★★★★
5.0 on Google
1,240+ reviews
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Vendor profile
Free quote · no obligation

Get a quote on the Ricoh MP C2004ex

Tell us how you want to pay (outright, lease, or supplies only) and what volume you run. You'll get a line-item quote back within one business day, from a specialist who actually works on these machines, not a general sales rep.

  • Real pricing, no runaround. Upfront monthly lease rate or outright price, plus shipping and any install add-ons itemized.
  • One business day turnaround. Quotes land in your inbox within 24 hours. Often faster.
  • No credit pull until you say yes. We don't ping your credit to give you a quote. Only if you sign.
  • Volume & bundled supplies. Tell us your monthly print volume and we'll price toner bundling so you don't get surprised.
FAQ

Ricoh MP C2004ex, common questions

The questions we get asked most often on this model. If yours isn't here, call (704) 741-0821 and get an answer in about 30 seconds.

Yes, the Ricoh MP C2004ex ships with a starter toner cartridge. The starter black toner yields approximately 15,000 pages, while the cyan, magenta, and yellow toners yield around 9,500 pages each at 5% coverage. Replacement high-yield toners include Black (841918) with 15,000 pages and Cyan (841921), Magenta (841920), and Yellow (841919) with 9,500 pages each. When you lease through us with toner included, you never pay for toner separately.
The Ricoh MP C2004ex is a color multifunction printer with a 20 ppm output speed, ideal for small offices printing 2,000-3,000 pages monthly, while the Ricoh IM 2500 is a monochrome printer with a faster 25 ppm speed, designed for mid-sized offices needing tabloid output. The MP C2004ex includes a 10.1-inch Smart Operation Panel for workflow automation, whereas the IM 2500 offers a similar panel but focuses on high-speed duplex scanning (240 images per minute). The IM 2500 also supports larger paper sizes (up to 11x17 inches) and has a higher standard paper capacity (1,200 sheets vs. 2,300 sheets for the MP C2004ex). For small offices needing color and workflow efficiency, the MP C2004ex is the better choice.
Yes, the Ricoh MP C2004ex is well-suited for small businesses, especially those printing 2,000-3,000 pages monthly. It offers a 20 ppm print speed, color output, and a 10.1-inch Smart Operation Panel for streamlining scan workflows. With a standard paper capacity of 2,300 sheets and features like Wi-Fi and Bluetooth connectivity, it meets the needs of offices like real estate agencies or clinics.
Yes, the Ricoh MP C2004ex supports full-color printing at 20 pages per minute. It is designed for offices that require both color and monochrome output, making it a versatile choice for small businesses.
Request a quote through the form on this page or call us at (704) 741-0821. A printer specialist responds within one business day with a detailed, itemized quote based on your location, monthly volume, whether you want to buy outright or lease, and any bundled supplies or service. Quotes are free and no obligation. We do not pull credit to issue a quote.
Ricoh includes a 1-year limited manufacturer warranty on the Ricoh MP C2004ex when purchased new from an authorized reseller. Titan Office Solutions is an authorized Ricoh reseller. Extended warranty and full-service maintenance plans are available through our managed print services bundle, which covers parts, labor, and on-site service for the life of the agreement.
Yes. Free delivery is included on every Ricoh MP C2004ex order shipped within the continental United States. Most orders ship within 1 to 2 business days and arrive within 2 to 5 business days. Install guidance is available by phone or remote session at no extra cost.

Ready to put this printer to work?

Request a free, no-obligation quote on the Ricoh MP C2004ex. Lease, buy outright, or just order supplies. Quote in your inbox within one business day. Or call and talk to a specialist right now.

Get my free quote Or call (704) 741-0821