Titan Office Solutions

Titan Office Solutions Logo
(704) 741-0821
Ricoh · Color

Ricoh fi-8820

120 ppm A3 production scanner with 500-sheet ADF and 4.3" touchscreen — value-priced step below the fi-8930. Built for records departments and mid-size BPOs scanning 20,000-100,000 pages a day.

4.3 · 3 verified reviews · Read reviews
Print speed
120 ppm color
Paper capacity
0 sheets
Duplex
Auto Duplex Print & Scan (DADF)
Connectivity
USB · Ethernet
Get a quote Buy supplies Call (704) 741-0821
Free delivery 24-hr quote turnaround Authorized Ricoh reseller Lease or buy outright
In stock
Ricoh fi-8820
Authorized Ricoh reseller Free shipping to 50 states 1-year manufacturer warranty Install guidance by phone 30-day return policy
Is this the right printer for you?

Who the Ricoh fi-8820 is actually for

Most printer pages just tell you what a printer does. Here's the honest version: when this machine is the right choice, when it's fine, and when you should look at something else. We sell a lot of these for a reason, but the reason is not "every office."

Best fit

Pick this if...

  • You scan 20,000-100,000 pages a day in a records department, BPO, or in-house digitization team and want A3 capability.
  • You handle mixed-size batches (A8 receipts to A3 drawings) and need ultrasonic double-feed detection plus iSOP paper protection.
  • You want fi-8930-class image quality and feed reliability but don't need the 750-sheet hopper or the 130 ppm top speed — you're saving roughly 25-30% by stepping down.
  • You're standardized on Kofax, Laserfiche, EzeScan, or Square 9 and need solid TWAIN/ISIS support out of the box.
  • You need Ethernet so multiple capture stations on the network can share the device.
Works fine

You'll be happy if...

  • You scan 5,000-20,000 pages a day — overbuilt for that, but feed reliability stays high and rollers last longer.
  • You want PC-less scanning via the touchscreen — works through PaperStream NX Manager, but at 100,000-sheet duty most shops drive it from a capture PC.
  • You're moving up from an fi-7480 — same A3 capability, much faster (120 vs 80 ppm), bigger hopper (500 vs 100). Operators adapt quickly.
Look elsewhere

Skip this if...

  • You scan under 5,000 pages a day — get an fi-7480 (80 ppm A3, 100-sheet ADF) or fi-8270 (70 ppm letter+flatbed) instead.
  • You need 130 ppm or a 750-sheet hopper for back-to-back shifts — step up to the fi-8930.
  • You need a flatbed for fragile or bound originals — ADF-only; pair with an fi-70F or use the fi-7700.
  • You don't have a dedicated scan operator — at this throughput class, the device only earns out with someone feeding it.
  • You're tight on desk space — measure: 18.4 x 23.0 x 12.4 inches with output stacker clearance front and back.
Full specifications

Every spec, no guessing

The Ricoh fi-8820 is an A3 production document scanner built for in-house records, mid-size BPOs, and digitization teams scanning 20,000-100,000 pages a day. It runs at 120 ppm / 240 ipm in color at 200/300 dpi with a 500-sheet single-pass duplex ADF — the value-priced step below the fi-8930 (which has a bigger 750-sheet hopper and 130 ppm). Optical resolution is 600 dpi, daily duty cycle is 100,000 sheets, and the 4.3-inch color touchscreen handles operator job buttons without a host PC. Mixed-batch handling is the same engine as the fi-8930: A8 to A3 in the same hopper, ultrasonic double-feed detection, iSOP (Intelligent Sonic Paper Protection) listening for crumples, and Ricoh PaperStream IP image processing with auto-crop, deskew, blank-page deletion, and Card Stitching. PaperStream Capture Pro ships in the box; ISIS and TWAIN drivers cover Kofax, Laserfiche, Square 9, EzeScan and the rest. Connectivity is USB 3.2 Gen 1x1 plus Gigabit Ethernet. Roughly 25-30% less than an fi-8930 for shops that don't need the 750-sheet hopper or the 130 ppm ceiling. The thing buyers regret: assuming all production scanners are interchangeable. The fi-8820's edge over the Kodak i3450 is the iSOP feed protection on legacy paper — bring a torn or stapled sample to your demo.
Get a quote on this model Compare other printers
Print
Print technology
Print speed (mono) Up to 120 pages per minute
Print speed (color) Up to 120 pages per minute
Duplex printing Auto Duplex Print & Scan (DADF)
Copy & Scan
Capability Color
Duplex copy / scan Auto Duplex Print & Scan (DADF)
Scanner type A3 Duplex Production Scanner with Dual CIS sensors
Scan destinations
Paper
Paper capacity 0 sheets
Paper size · A3/Tabloid
Automatic document feeder 500 sheets pages
Recommended monthly volume 1 pages
Max monthly duty cycle 100,000 sheets/day
Connectivity
Wired Gigabit Ethernet (10/100/1000)
USB USB for charging, data transfer, and OTG support
Display 4.3 inches
Physical & power
Form factor -
Usage class
Manufacturer Ricoh
Model fi-8820
How you can buy this printer

Buy it, lease it, or just reorder supplies

Three ways to get this printer, each priced to match how you actually use it. Most small offices lease because toner and maintenance are bundled. If you know what you need, buy outright. If you already own one, just reorder supplies.

Buy outright
One-time payment · yours to keep
Custom quote
Free delivery · 1-yr warranty
  • Machine is yours the day it arrives
  • 4,500-page starter toner included
  • 1-year Ricoh manufacturer warranty
  • Install help by phone or remote session
  • Order your own toner when the starter runs out
Request purchase quote →
Most small offices
Lease & bundle
36- or 60-month term · toner included
Custom lease quote
Flexible terms · tailored to your volume
  • Printer + unlimited toner bundled
  • Maintenance and parts included
  • Upgrade to a bigger machine anytime
  • Typical lease payment is tax-deductible
  • One predictable monthly bill instead of surprise toner orders
Request lease quote →
Supplies only
Already own one? Just reorder.
Request pricing
Genuine Brother TN830 / TN830XL
  • Genuine Brother TN830 toner (standard yield, ~1,200 pages)
  • Genuine Brother TN830XL toner (high yield, ~4,500 pages)
  • Genuine Brother DR810 drum unit when it's time
  • Free shipping on qualifying orders
  • Auto-reorder option so you never run out mid-job
Order supplies →

Final lease rate depends on term length, credit profile, and bundled supplies. Outright purchase and supplies pricing varies with bundled warranty, install packages, and order volume. Request a quote for exact pricing.

Included with every order

What ships with the Ricoh fi-8820

The printer itself

Ricoh fi-8820 in original Ricoh packaging. - form factor, roughly 18.1 x 16.9 x 12.4 inches

Starter toner

Includes a high-capacity starter supply, giving you about 3 to 6 months of use before you have to think about your next order.

Setup documentation

Ricoh quick-start card, power cord, USB cable (use Wi-Fi or Ethernet for multi-user), and a link to driver downloads.

Setup call (if you want it)

Book a 20-minute setup call with our team. We'll walk through network config, driver install, and first print. No extra cost, no sales pitch.

Supplies & consumables

Toner, yields, and what to actually reorder

The #1 question we get on this printer is "which toner do I buy?" Short answer: you have two cartridge options and a drum. Standard yield TN830 covers roughly 1,200 pages. High yield TN830XL covers roughly 4,500 pages and is the better value for most offices. Pick XL unless you print very little.

The drum unit (DR810) is separate and usually lasts 15,000 to 30,000 pages before it needs replacing. At a typical small office volume, expect to change it once every 2 to 4 years.

If you lease this printer through us, toner and drum are included. You never pay for supplies separately. That's usually the better deal once you add up real costs over 3 years.

TN830

Standard-yield toner

About 1,200 pages · fits all L2700 / L2750 / L2759 series

Quote
each
TN830XL

High-yield toner BEST VALUE

About 4,500 pages · recommended for most offices

Quote
each
DR810

Drum unit

15,000–30,000 pages · replace every 2–4 years · separate from toner

Quote
each
Request bulk supplies pricing →
4.3
★★★★★
Based on 3 verified customer reviews

Verified means the customer bought this exact model from us. We don't publish paid or incentivized reviews.

What customers actually say

The 5-star consensus: "it just works"

Small sample size, high signal. The 3 verified reviewers picked this model to replace older inkjets or aging Ricoh machines. Common threads in the feedback:

  • ★ "Been using this scanner in our office for document management and the speed is solid. ADF handles thick stock without jamming, which was a problem with our old machine. Drivers installed without issues on Windows 10."
  • ★ "Got this for my small accounting business to process invoices and receipts. Color scanning is sharp, duplex mode saves a ton of time. The software could be more intuitive but once you figure it out it's fine."
  • ★ "Works well for what we need but it's bulky for the space we have. Paper capacity is decent and I haven't had any real issues with it. Setup took longer than expected."

Five reviews is a small sample. Want to see hundreds of reviews across our whole catalog? We have a 5.0 average on Google across 1,240+ reviews and an A+ BBB rating. Linked below.

Better Business Bureau
A+ BBB rated
Accredited business
★★★★★
5.0 on Google
1,240+ reviews
G2 verified vendor
G2 verified
Vendor profile
Free quote · no obligation

Get a quote on the Ricoh fi-8820

Tell us how you want to pay (outright, lease, or supplies only) and what volume you run. You'll get a line-item quote back within one business day, from a specialist who actually works on these machines, not a general sales rep.

  • Real pricing, no runaround. Upfront monthly lease rate or outright price, plus shipping and any install add-ons itemized.
  • One business day turnaround. Quotes land in your inbox within 24 hours. Often faster.
  • No credit pull until you say yes. We don't ping your credit to give you a quote. Only if you sign.
  • Volume & bundled supplies. Tell us your monthly print volume and we'll price toner bundling so you don't get surprised.
FAQ

Ricoh fi-8820, common questions

The questions we get asked most often on this model. If yours isn't here, call (704) 741-0821 and get an answer in about 30 seconds.

The Ricoh fi-8820 is a high-volume production document scanner and does not use toner. Instead, it uses consumable parts like roller sets and separation rollers, which typically need replacement every 600,000 sheets. Since it is not a printer, there are no toner cartridges included or required. When you lease through us with consumables included, you never pay for these parts separately.
The Ricoh fi-8820 is a high-speed production scanner designed for scanning 20,000-100,000 pages per day at 120 ppm / 240 ipm, with a 500-sheet ADF and a daily duty cycle of 100,000 sheets. In contrast, the Ricoh fi-8170 is a desktop scanner suited for 1,000-7,000 pages per day at 70 ppm / 140 ipm, with a 100-sheet ADF and a 10,000-sheet daily volume. The fi-8820 also features advanced paper handling like iSOP for legacy documents and a larger touchscreen, while the fi-8170 is more compact and lacks a touchscreen. For small offices with lower volume needs, the fi-8170 may be a more cost-effective choice.
The Ricoh fi-8820 is designed for high-volume scanning (20,000-100,000 pages per day) and may be overkill for most small businesses. Its speed (120 ppm) and advanced features like iSOP and a 500-sheet ADF are better suited for mid-size BPOs or digitization teams. Small businesses with lower scanning needs might find it more practical to consider a smaller, more affordable scanner or a commercial printer lease.
The Ricoh fi-8820 is a document scanner, not a printer, so it does not support printing in color or monochrome. If you are looking for a color printer, consider alternatives like the Ricoh Pro 8220s, Ricoh MP C3004, or Ricoh MP C4504.
Request a quote through the form on this page or call us at (704) 741-0821. A printer specialist responds within one business day with a detailed, itemized quote based on your location, monthly volume, whether you want to buy outright or lease, and any bundled supplies or service. Quotes are free and no obligation. We do not pull credit to issue a quote.
Ricoh includes a 1-year limited manufacturer warranty on the Ricoh fi-8820 when purchased new from an authorized reseller. Titan Office Solutions is an authorized Ricoh reseller. Extended warranty and full-service maintenance plans are available through our managed print services bundle, which covers parts, labor, and on-site service for the life of the agreement.
Yes. Free delivery is included on every Ricoh fi-8820 order shipped within the continental United States. Most orders ship within 1 to 2 business days and arrive within 2 to 5 business days. Install guidance is available by phone or remote session at no extra cost.

Ready to put this printer to work?

Request a free, no-obligation quote on the Ricoh fi-8820. Lease, buy outright, or just order supplies. Quote in your inbox within one business day. Or call and talk to a specialist right now.

Get my free quote Or call (704) 741-0821