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Ricoh · Color Multifunction

Ricoh MP C2504ex

25 ppm color MFP with cloud-ready intelligent support and Smart Panel. Best when IT actually configures the remote features.

Print speed
25 ppm color
Duplex
Automatic Duplex
Connectivity
Bluetooth · USB · Wi-Fi · Ethernet
Get a quote Buy supplies Call (704) 741-0821
Free delivery 24-hr quote turnaround Authorized Ricoh reseller Lease or buy outright
In stock
Ricoh Ricoh MP C2504ex
Authorized Ricoh reseller Free shipping to 50 states 1-year manufacturer warranty Install guidance by phone 30-day return policy
Is this the right printer for you?

Who the Ricoh MP C2504ex is actually for

Most printer pages just tell you what a printer does. Here's the honest version: when this machine is the right choice, when it's fine, and when you should look at something else. We sell a lot of these for a reason, but the reason is not "every office."

Best fit

Pick this if...

  • You want Ricoh's remote diagnostics and predictive support enabled day one.
  • You run an office at 3,000-6,000 monthly pages and need 25 ppm in color and black.
  • You scan recurring documents and want one-touch buttons via the Smart Panel.
  • You want cloud-ready authentication for secure release printing.
  • You have IT staff or a Ricoh dealer who will set up the intelligent support features.
Works fine

You'll be happy if...

  • It's fine if you'll grow into the cloud features over the first quarter.
  • It's fine if your color volume is moderate and B&W dominates day-to-day.
  • It's fine if you need fax and want it built in rather than as an add-on.
  • It's fine if your team is mixed mobile and desktop with varying connectivity needs.
Look elsewhere

Skip this if...

  • Skip this if you have no plan to enable the intelligent support features.
  • Skip this if your budget is tight and the standard C2504 covers your needs.
  • Skip this if you print over 8,000 pages monthly.
  • Skip this if you need built-in saddle-stitch booklet finishing.
  • Skip this if your office only needs basic B&W output.
Full specifications

Every spec, no guessing

The Ricoh MP C2504ex is the C2504 with the smarter cloud and authentication features bundled in — same 25 ppm color and black, same 1200x1200 dpi, same 2,300-sheet capacity, same Smart Operation Panel. The 'ex' suffix means it ships ready for Ricoh's intelligent support and remote diagnostics out of the box, with cloud-ready secure release printing for sensitive documents. Sized for offices doing 3,000-6,000 monthly pages with a focus on scan-heavy workflows. The intelligent support catches consumable wear and developing failures before they cause downtime — toner low alerts, drum unit predictions, fuser life estimates — sent directly to your dealer for proactive parts shipment. The regret: the cloud features only matter if your IT team actually configures them. A few buyers paid the upcharge and never enabled the remote support, which is leaving money on the table. Insist that cloud setup is part of the install scope rather than a follow-up visit. If you don't plan to enable any of these features, save the money and buy the standard C2504.
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Print
Print technology Multifunction
Print speed (mono) Up to 25 pages per minute
Print speed (color) Up to 25 pages per minute
Duplex printing Automatic Duplex
First page out < 5.3 seconds (B/W), 7.5 seconds (Color)
Copy & Scan
Capability Color Multifunction
Copy speed Up to 25 ppm copies per minute
Duplex copy / scan Automatic Duplex
Scanner type Automatic Reversing Document Feeder (ARDF) or Single Pass Document Feeder (SPDF)
Scan destinations Email, Folder, URL, USB/SD
Paper
Paper capacity 0 sheets
Paper size
Automatic document feeder 80 sheets pages
Recommended monthly volume 4000 pages
Max monthly duty cycle 700,000 pages/month
Connectivity
Wired Gigabit Ethernet (10/100/1000)
USB USB for charging, data transfer, and OTG support
Wireless Wi-Fi 802.11b/g/n/ac/ax
Bluetooth Bluetooth for wireless peripherals and audio devices
Display 10.1 inches
Physical & power
Form factor Workgroup
Usage class Small Office
Manufacturer Ricoh
Model Ricoh MP C2504ex
How you can buy this printer

Buy it, lease it, or just reorder supplies

Three ways to get this printer, each priced to match how you actually use it. Most small offices lease because toner and maintenance are bundled. If you know what you need, buy outright. If you already own one, just reorder supplies.

Buy outright
One-time payment · yours to keep
Custom quote
Free delivery · 1-yr warranty
  • Machine is yours the day it arrives
  • 4,500-page starter toner included
  • 1-year Ricoh manufacturer warranty
  • Install help by phone or remote session
  • Order your own toner when the starter runs out
Request purchase quote →
Most small offices
Lease & bundle
36- or 60-month term · toner included
Custom lease quote
Flexible terms · tailored to your volume
  • Printer + unlimited toner bundled
  • Maintenance and parts included
  • Upgrade to a bigger machine anytime
  • Typical lease payment is tax-deductible
  • One predictable monthly bill instead of surprise toner orders
Request lease quote →
Supplies only
Already own one? Just reorder.
Request pricing
Genuine OEM Supplies & Consumables
  • Genuine OEM toner cartridges designed for this model
  • Replacement drum units and maintenance kits
  • Certified high-yield or standard capacity options
  • Free shipping on qualifying orders
  • Auto-reorder option so you never run out mid-job
Order supplies →

Final lease rate depends on term length, credit profile, and bundled supplies. Outright purchase and supplies pricing varies with bundled warranty, install packages, and order volume. Request a quote for exact pricing.

Included with every order

What ships with the Ricoh MP C2504ex

The printer itself

Ricoh MP C2504ex in original Ricoh packaging. Workgroup form factor, roughly 23.1 x 27.0 x 35.9 inches

Starter toner

Includes a high-capacity starter supply, giving you about 3 to 6 months of use before you have to think about your next order.

Setup documentation

Ricoh quick-start card, power cord, USB cable (use Wi-Fi or Ethernet for multi-user), and a link to driver downloads.

Setup call (if you want it)

Book a 20-minute setup call with our team. We'll walk through network config, driver install, and first print. No extra cost, no sales pitch.

Supplies & consumables

Genuine OEM Supplies for the Ricoh MP C2504ex

Need replacement toner or parts for your Ricoh Ricoh MP C2504ex? We supply certified genuine OEM consumables to keep your machine printing at peak performance and ensure your manufacturer warranty remains fully protected.

Whether you require standard-yield cartridges for light printing, high-yield options for a lower cost-per-page, or replacement drum units, we carry the full lineup of compatible supplies for this model.

If you lease this printer through us, toner and drum are included. You never pay for supplies separately. That's usually the better deal once you add up real costs over 3 years.

Standard Toner

Standard-Capacity Toner

Standard OEM toner cartridge, best for offices with lower monthly print volumes.

Quote
each
High-Yield Toner

High-Capacity Toner BEST VALUE

High-yield OEM toner cartridge, delivering a lower cost-per-page for active offices.

Quote
each
Drum / Kit

Drum Unit / Maintenance Kit

OEM-certified replacement components to restore original print quality and reliability.

Quote
each
Request Supplies & Toner Pricing →
Free quote · no obligation

Get a quote on the Ricoh MP C2504ex

Tell us how you want to pay (outright, lease, or supplies only) and what volume you run. You'll get a line-item quote back within one business day, from a specialist who actually works on these machines, not a general sales rep.

  • Real pricing, no runaround. Upfront monthly lease rate or outright price, plus shipping and any install add-ons itemized.
  • One business day turnaround. Quotes land in your inbox within 24 hours. Often faster.
  • No credit pull until you say yes. We don't ping your credit to give you a quote. Only if you sign.
  • Volume & bundled supplies. Tell us your monthly print volume and we'll price toner bundling so you don't get surprised.
FAQ

Ricoh MP C2504ex, common questions

The questions we get asked most often on this model. If yours isn't here, call (704) 741-0821 and get an answer in about 30 seconds.

Yes, the Ricoh MP C2504ex ships with a starter toner cartridge. The starter black toner yields approximately 15,000 pages, while color toners (cyan, magenta, yellow) yield about 9,500 pages each at 5% coverage. Replacement high-yield toners are available (black: 841918, color: 841919-841921). When you lease through us with toner included, you never pay for toner separately.
The Ricoh MP C2504ex is a color multifunction printer with cloud-ready features, while the Ricoh IM 2500 is a monochrome printer designed for tabloid output. The MP C2504ex offers color printing and advanced remote diagnostics, whereas the IM 2500 focuses on high-speed black-and-white printing and large paper capacity. For small offices needing color and smart features, the MP C2504ex is the better choice.
Yes, the Ricoh MP C2504ex is well-suited for small businesses, handling 3,000-6,000 pages monthly with 25 ppm color printing and a 2,300-sheet capacity. Its cloud-ready features and remote diagnostics help reduce downtime, making it ideal for scan-heavy workflows.
Yes, the Ricoh MP C2504ex supports full-color printing at 25 ppm with 1200x1200 dpi resolution. It is designed for offices needing both color and monochrome output.
Request a quote through the form on this page or call us at (704) 741-0821. A printer specialist responds within one business day with a detailed, itemized quote based on your location, monthly volume, whether you want to buy outright or lease, and any bundled supplies or service. Quotes are free and no obligation. We do not pull credit to issue a quote.
Ricoh includes a 1-year limited manufacturer warranty on the Ricoh MP C2504ex when purchased new from an authorized reseller. Titan Office Solutions is an authorized Ricoh reseller. Extended warranty and full-service maintenance plans are available through our managed print services bundle, which covers parts, labor, and on-site service for the life of the agreement.
Yes. Free delivery is included on every Ricoh MP C2504ex order shipped within the continental United States. Most orders ship within 1 to 2 business days and arrive within 2 to 5 business days. Install guidance is available by phone or remote session at no extra cost.

Ready to put this printer to work?

Request a free, no-obligation quote on the Ricoh MP C2504ex. Lease, buy outright, or just order supplies. Quote in your inbox within one business day. Or call and talk to a specialist right now.

Get my free quote Or call (704) 741-0821